Support Questions Software

The ATAF-Support program is a FREE online web database application that can handle online support request. ATAF-support run on IIS 4.0/5.0 server or a Linux server with Chilli ASP installed The ATAF-Support has 4 forms * A support form where the user can raise a support request * A reply form where the help desk can answer support questions * A view form where the users can read the answer * A Knowledgebase search form.

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Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

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QuickNote is a handy little program which makes it easier to write the same pieces of text over and over again. It stores text documents in an easy-to-browse interface and allows you to copy them into the Windows clipboard with one mouse click. From there you can paste them into any other application you may have running. Includes an All Caps option, handy for drafting work, and spell checking.

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Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.

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Add voice buttons to your website, emails, auctions, and more. Quickly record, convert, and generate streaming MP3 files and upload to your website in just a few clicks. Now you can add instant streaming voice content to any website or email in minutes. No subscription fee's, No per minute charges, just clean, clear streaming sound in an instant. All in One Solution, nothing else to buy!

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AimOne Screen Recorder is a powerful video-recording software, allows you record the full screen, window or fixed-region to AVI or WMV files, You can even record audio into the video file, from any source including the microphone, line-in, or speakers. It's ideal for making demos, tutorials, and training videos.

Knowledge Base is easy to use, has a straight forward design, has a handy Search feature, and works great on networks! You can also easily change the database path inside or outside of Knowledge Base.

Bad Toys 3D is a 3D first-person shoot-'em-up that has funny graphics and sounds. There are 25 levels of play. You explore rooms and open doors with your mouse or the keyboard, choosing weapons and collecting ammunition as you go. Shoot the funny little bad guys when you see them, but remember you have only three lives to spend. Games can be easily loaded and saved in progress.

Two programs in one. One that can Add, Subtract, Divide and Multiply fractions and another that can convert a decimal to a fraction or a fraction to a decimal. It's a breeze with "Fractions". Quick and easy interface. No confusing menus. Many fraction programs only convert fractions to a decimal. This unique program converts decimals to fractions. Great for school or work. Handy for STOCK quote conversions.

Portable Offline Browser is an offline browser/downloader. It can be installed to a Flash/USB drive and run directly from it. You can plug the drive with the installed Portable Offline Browser into any Windows system and use it with no need to adjust settings. All your Projects and downloaded files will be there! And when you unplug, none of your personal data is left behind.

Invisible Secrets 4 hides your private data into innocent looking files, like pictures, or web pages. It also features: strong encryption algorithms; a locker that allows you to password protect certain applications; a password management solution and a real-random password generator; a shredder that helps you destroy beyond recovery files, folders and internet traces; the ability to create self-decrypting packages; secured password transfer.

Registry Washer safely scan your entire Windows registry for errors, any invalid entries and provides you with a list of all registry errors found. In addition with Registry Washer tools you can easily search inside your Windows registry, detect and manage Internet Explorer components installed on your machine and manage your windows startup items with Registry Washer registry tools.